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Guides, videos and policies — everything you need to get the most out of your AiScan O1.

Privacy Policy

How we collect, use and protect your personal information across our store and services.

Read the policy

User Guide

Step-by-step walkthrough: setup, scanning modes, AI features, editing and export.

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Guidance Videos

Official tutorials and hands-on reviews — watch the full AiScan O1 workflow on YouTube.

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Guidance videos

Learn AiScan O1, Step by Step

From unboxing to advanced real-world techniques — straight from our YouTube channel.

Scanning with 3DGS Mode

Scanning with 3DGS Mode

How to capture lifelike 3D Gaussian Splatting — AI mode, framing and export.

Scanning a Relief Sculpture

Scanning a Relief Sculpture

Techniques for shallow-relief carvings: distance, angle and clean-up.

A Complete Offline Workflow

A Complete Offline Workflow

Scan, process and export with no PC and no internet connection.

More tutorials on the official channel — AiScan O1 on YouTube →

User guide

From Box to First 3D Model

Setup takes under five minutes. Here's the complete workflow.

1

Set up the device

Select your language, connect to Wi-Fi, set the timezone, opt in/out of the experience program, enable auto-update and accept the terms. A built-in on-screen tutorial then walks you through the interface.

2

Choose a scan mode

Tap the AI Mode button to cycle profiles: Universal (most objects), 3DGS (lifelike visual), Low Glossy (metal/paint), Relief (engraving) and Dark (dark/black surfaces). AI Scan Mode configures exposure, alignment and point density automatically.

3

Position & capture

Place your object on the motorized turntable against a plain, elevated background. Keep the distance indicator green (red = too far). Start the scan and let the turntable rotate at least twice — FPS, frame count and point count show in real time.

4

Fuse the mesh

Stop the capture and select Fuse at the highest detail setting to convert the raw capture into a mesh.

5

Run AI Gap Detection

Tap AI Detection — the system highlights up to three incomplete regions and gives directional guidance. Flip the object to expose missing areas and continue scanning; repeat until coverage is complete (typically 1–2 extra passes).

6

Edit, clean & export

Remove the background with the on-device lasso tool, clean the mesh, then export a print-ready watertight mesh, a raw point cloud, or a 3DGS file — via USB-C or Wi-Fi 6.

Tips for best results

Alignment modes — which one to use?

Geo Align (default) works for most objects with visible geometry. Use Marker Align when you've placed the included physical markers — best for reflective or repeating shapes. Use Texture Align for objects with distinct surface texture.

Scanning reflective metal & chrome

For chrome, polished metal and mirrors, apply 3D scanning spray evenly before scanning — it's the difference between fragments and a usable mesh. Coins and tools benefit greatly from spray plus marker alignment.

Scanning dark or black objects

Switch to Dark mode. In testing, a black computer mouse scanned well in Dark mode with marker alignment — even capturing fingerprint-level detail in the texture.

Two-sided objects

If the scanner can't see the underside, don't force one continuous scan. Capture each side separately and merge — on-device or in your preferred software.

When to use 3DGS vs. mesh

Use 3DGS when you need photorealistic visuals for graphics, art or game design. Use a normal scan with markers when the destination is a slicer and you need a printable, watertight mesh.

Legal

Privacy Policy

Last updated: April 10, 2026

We operate this store and its website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase through, or otherwise communicate with us. By using the Services, you acknowledge that you have read and understand this Privacy Policy.

Personal Information We Collect

Depending on how you interact with the Services, we may collect or process the following categories of personal information:

  • Contact details — name, address, billing/shipping address, phone number and email address.
  • Financial information — payment card and account information, transaction and payment details.
  • Account information — username, password, security questions, preferences and settings.
  • Transaction information — items viewed or wishlisted, purchases, returns and exchanges, past transactions.
  • Communications — information you include when contacting customer support.
  • Device & usage information — device and browser data, IP address, unique identifiers, and how you navigate the Services.

How We Use Your Information

  • Provide, tailor and improve the Services — process payments, fulfill orders, manage accounts, arrange shipping and create a customized shopping experience.
  • Marketing and advertising — send promotional communications and show relevant advertisements, subject to your opt-out choices.
  • Security and fraud prevention — authenticate accounts, secure payments and detect fraudulent or unlawful activity.
  • Communicating with you — customer support and maintaining our business relationship.
  • Legal reasons — comply with applicable law and valid legal process, and enforce our terms and policies.

How We Disclose Information

We may share personal information with service providers who perform services on our behalf (e.g., payment processing, IT management, data analytics, cloud storage, fulfillment and shipping), with business and marketing partners, with our affiliates, when you direct or consent to disclosure, and in connection with business transactions or legal obligations.

Your Rights and Choices

Depending on where you live, you may have rights to access, delete, or correct the personal information we hold about you, to data portability, and to opt out of promotional communications at any time via the unsubscribe option in our emails. We will not discriminate against you for exercising these rights, and we may need to verify your identity before processing requests.

Children's Data · Security · International Transfers

The Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority. No security measures are perfect; please avoid transmitting sensitive information over unsecure channels. We may transfer and process personal information outside your country of residence, relying on recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses where required.

Changes & Contact

We may update this Privacy Policy from time to time and will revise the "Last updated" date accordingly. For questions about this policy or to exercise your rights, contact us at service@aicxl3d.com.